Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, AI wellness tools, therapist services, mood tracking features, and related wellness programs.
Information We Collect
Personal Information
When You Create An Account Or Use Our Services, We May Collect:
- Full Name
- Email Address
- Phone Number
- Date Of Birth
- Gender (Optional)
- Profile Information
Wellness & Mental Health Information
To Provide Personalized Support, We May Collect:
- Wellness Assessment Responses
- Mood Tracking Data
- Mental Wellness Preferences
- Therapy Session Information
- Self-Care Activity Records
- Progress Tracking Information
AI Chat & Voice Interactions
When Using BrainCura AI Features, We May Collect:
- Text Conversations
- Voice Interactions
- Wellness-Related Questions
- User Feedback And Ratings
Technical Information
We May Automatically Collect:
- IP Address
- Device Information
- Browser Type
- Operating System
- App Usage Analytics
- Cookies And Similar Technologies
How We Use Your Information
We Use Your Information To:
- Create And Manage Your Account
- Deliver Personalized Wellness Recommendations
- Match You With Suitable Therapists
- Provide AI-Assisted Mental Wellness Support
- Monitor Progress And Wellness Goals
- Improve Platform Performance
- Process Payments And Subscriptions
- Send Appointment Reminders And Notifications
- Prevent Fraud And Unauthorized Access
Therapist Confidentiality
Information Shared During Therapy Sessions Is Treated Confidentially And Is Accessible Only To Authorized Professionals Involved In Providing Services.
However, Disclosure May Occur When:
- Required By Law
- Necessary To Prevent Serious Harm
- Required By Court Order
- Needed To Protect User Safety
AI Services Disclaimer
BrainCura's AI Tools Are Designed For Informational And Wellness Support Purposes Only.
The AI System:
- Does Not Provide Medical Diagnoses
- Does Not Prescribe Treatment
- Does Not Replace Licensed Healthcare Professionals
- Should Not Be Relied Upon In Emergencies
Data Sharing & Disclosure
We Do Not Sell Personal Information.
Service Providers
- Cloud Hosting Providers
- Analytics Providers
- Payment Processors
- Customer Support Services
Legal Authorities
When Legally Required Or Necessary To:
- Comply With Applicable Laws
- Respond To Legal Requests
- Protect User Safety
- Prevent Fraud Or Abuse
Cookies & Tracking Technologies
BrainCura May Use Cookies And Similar Technologies To:
- Remember User Preferences
- Improve Website Performance
- Analyze Platform Usage
- Enhance Security
Users Can Disable Cookies Through Browser Settings, Although Some Features May Not Function Properly.
Data Security
We Implement Reasonable Security Measures Including:
- Encrypted Communications
- Secure Cloud Infrastructure
- Access Controls
- Authentication Systems
- Regular Security Monitoring
While We Strive To Protect Information, No Online System Can Guarantee 100% Security. Industry Practice For Mental Wellness Platforms Emphasizes Strong Privacy Controls And Transparency Around Data Handling.
Data Retention
We Retain Information Only For As Long As Necessary To:
- Provide Services
- Comply With Legal Obligations
- Resolve Disputes
- Enforce Agreements
After Retention Periods Expire, Information May Be Deleted, Anonymized, Or Securely Archived.
User Rights
Depending On Applicable Laws, Users May Have The Right To:
- Access Their Information
- Correct Inaccurate Information
- Delete Account Data
- Withdraw Consent
- Request Data Portability
- Restrict Processing Of Information
Requests May Be Submitted Through BrainCura Support Channels.
Children's Privacy
BrainCura Services Are Intended For Users Aged 18 Years And Above.
Users Under 18 May Only Use The Platform With Parental Or Legal Guardian Consent Where Permitted By Applicable Laws.
Third-Party Services
The Platform May Contain Links To Third-Party Websites, Therapists, Payment Gateways, Or External Services.
BrainCura Is Not Responsible For The Privacy Practices Of Third-Party Services.
Users Should Review Those Privacy Policies Separately.
International Data Transfers
If Services Are Accessed From Different Countries, Information May Be Transferred, Processed, And Stored In Locations Where BrainCura Or Its Service Providers Operate.
Appropriate Safeguards Will Be Implemented Where Required.
Changes To This Privacy Policy
BrainCura May Update This Privacy Policy From Time To Time.
Updated Versions Will Be Published On The Platform, And Continued Use Of Services Constitutes Acceptance Of The Revised Policy.
Emergency Situations
BrainCura Is Not An Emergency Service.
If You Are Experiencing:
- Suicidal Thoughts
- Self-Harm Intentions
- Severe Emotional Crisis
- Medical Emergencies
Please Immediately Contact Local Emergency Services Or A Licensed Healthcare Professional. BrainCura's Wellness Tools Are Not A Substitute For Emergency Care.
Contact Information
For Legal, Billing, Or Privacy-Related Inquiries:
- Email: Support@Braincura.Com
- Website: BrainCura Support